Mission, Vision and Values
Mission
To be a trusted and respected provider of solutions to the telecommunications industry.
At Stream, we pride ourselves on assembling a team of industry professionals who have a reputation for technical excellence, innovation and integrity. We believe in value-driven relationships where principles of excellence, quality, honesty and commitment guide the actions of all of our consultants. Our clients trust us to develop the right solutions for them and to provide consulting services focused on their specific needs. More than 80% of Stream’s business comes from repeat clients and referrals.
Vision
To develop long term, mutually beneficial relationships with our clients around the world while providing a rewarding and challenging environment for each of our consultants.
We have created an environment to attract, retain and develop the best talent in the telecommunications industry. We motivate and develop our employees by providing training, coaching, active apprenticeship and opportunities for entrepreneurship. The non-hierarchical work atmosphere allows employees to stretch themselves, comfortably focus on areas of development and serve clients with the utmost integrity. Stream strives to maintain one of the lowest employee turnover rates in the industry.
Stream has documented best practices, processes and procedures that exceed industry standards. These are continuously monitored and updated to reflect the rapidly changing requirements of the telecommunications industry. The primary goal of each Stream consultant is to provide the highest quality services to our clients and to demonstrate a commitment that equals that of the employees of our clients.
Values
| Focus | On Client Needs and Requirements | |
| Partnership | With Our Clients | |
| Selectivity | Do What We Can Excel At | |
| Talent | Employ the Best | |
| Knowledge | Maintain Technical Excellence | |
| Integrity | Speak the Truth | |
| Reputation | Maintain a Solid Reputation |
Focus
Stream focuses on the needs and requirements of its clients. We are not intent on selling off-the-shelf solutions to our customers; instead we develop bespoke solutions and assemble winning teams for each one of our clients. Stream puts the interests of our clients ahead of our own to deliver more value than expected.
Partnership
Stream works as partners with our clients. Our consultants look at the scope of work from the client's point of view and present multiple ways of solving the problems. The focus is always on collaboration, understanding, consensus-building and partnership. Stream’s consultants become members of the client’s teams and leverage the client's knowledge to gain deeper understanding of problems and challenges.
Selectivity
Stream only undertakes engagements that we can excel at. This selectivity in contracting the right projects with the right clients is a direct contributor to Stream's reputation. We do not believe in being all things to all people. We only provide solutions in areas where we are convinced we can provide tangible benefits to our clients.
Talent
Stream believes in attracting, developing and retaining the best talent in the industry. Every employee is treated with respect and measured on competence and talent, not on title and hierarchy. Meritocracy ensures high employee morale, great output and low employee turnover. Stream's consultants are known for their technical competence, commitment to excellence, teamwork and the success of clients.
Knowledge
Stream's consultants stay at the cutting edge of telecommunications technology. Each consultant goes through training and apprenticeship programs that develop knowledge, experience, innovation and excellence. All promotions are based on technical competence. Employees are encouraged to pursue higher education and training.
Integrity
Stream's consultants act with openness, integrity and honesty. Speaking the truth is an obligation and a responsibility. Our employees are secure in their knowledge that integrity shouldn’t be compromised. Our consultants tell the truth as they see it and do not conceal problems in their projects or work product. Problems are discovered and solved while the consultants are on assignment — not after they have left an engagement.
Reputation
The reputation of Stream and our consultants is considered by the Company to be our most valuable asset. The quality of our work, technical competence, innovation of solutions, professionalism, commitment and integrity all contribute to the sterling reputation of Stream.